Shipping Policy

Last updated: October 25, 2026

This Shipping Policy describes how PREVIATTO LLC processes and ships orders placed at previatto.com. Shipping options and charges are shown at checkout. This policy should be read together with our Return & Refund Policy.

1. Order Processing

Our standard order processing time is 3–5 business days before dispatch. When possible, orders may ship within 24–48 hours, but earlier dispatch is not guaranteed. Business days exclude weekends and applicable holidays. Processing time is separate from the carrier's delivery time.

Orders containing products requiring additional fulfillment time may take longer. If we cannot ship within the stated or otherwise applicable shipment time, we will contact you and provide the delay, cancellation, and refund options required by law.

2. Shipping Destinations and Estimated Transit Times

• United States: estimated standard transit time is generally 5–10 business days after dispatch, depending on the destination, service, and carrier.
• International destinations: where international delivery is offered at checkout, estimated transit time is generally 10–20 business days after dispatch; customs processing and local carrier conditions may affect delivery.

These are estimates rather than guaranteed delivery dates. The available delivery services and any estimates displayed at checkout for your address take precedence over these general ranges. Processing and transit times should be considered together.

3. Shipping Rates and Carriers

Shipping charges depend on the destination, items ordered, and available delivery services. For eligible US orders, available options may include Economy at $9.99 and UPS or USPS services with rates calculated for the order. The final options and charges are displayed before you complete checkout. Not every service is available for every destination or item.

Where international shipping is offered, additional customs duties, import taxes, or clearance charges may apply. Any charges and responsibilities displayed at checkout should be reviewed before placing your order. Amounts imposed by customs or other authorities may depend on the destination and applicable law.

4. Tracking and Delivery Questions

When tracking is available, we provide it with the shipment confirmation or through the order-status page. Delivery estimates can be affected by carrier disruptions, weather, customs, and other circumstances.

If your shipment is delayed, lost, marked delivered but not received, damaged, or contains an incorrect item, email info@previatto.com with your order number and relevant details. We will review the matter and, as appropriate, work with the shipping provider. Nothing in this policy limits rights or remedies available under applicable law.

5. Delayed Shipments, Cancellations, and Refunds

We aim to dispatch orders within the applicable shipment timeframe. If we learn that we cannot dispatch an order within the promised timeframe, we will provide timely notice, a revised shipment estimate when reasonably available, and the option to agree to the delay or cancel for a prompt refund, as required by applicable law. If we cannot fulfill an order, we will issue the legally required refund.

For any order cancellation request, please contact info@previatto.com as soon as possible. Cancellation options can depend on whether the order has already shipped and on applicable law.

6. Returns and Refunds

Our official Return & Refund Policy governs returns, exchanges, eligibility, return shipping costs, fees (if applicable), and refunds. For standard eligible returns, that policy provides 14 calendar days from receipt of the item to request a return, subject to its conditions and exceptions. Please follow the procedures in the official policy. This Shipping Policy does not impose a separate return window or an additional processing fee.

7. Contact Information

PREVIATTO LLC
4045 South Buffalo Drive, A101 - 163
Las Vegas, NV 89147, United States
Email: info@previatto.com
Phone: +1 (718) 903-8128